Evolution Repairs

Evolution power tools are manufactured to the highest quality standards and are passed through a rigorous quality assurance process.

We’re so confident in our products we offer a 2 year or 3 year warranty. However, in the unlikely event that you should experience a problem, during your warranty period, your product will be eligible to be returned to Evolution’s dedicated repairs centre, where we will endeavour to repair and return the product.

In Warranty?

Complete the form below or give us a call on:
+44 (0)114 251 1022

Please note before returning your product:

Check your carbon brushes if your fault is related to low / no power to your unit.
Or see our Troubleshooting Guides
Include a copy of your receipt / proof of purchase. (Not required if you have registered your product within 30 days*).
Include all accessories and the blade with your product.
Package your product ready for collection.**

Book Your Repair
Not in Warranty?Click here

In Warranty? Book Your Repair

Or give us a call on: 0114 251 1022

Not in Warranty? Click here

Please note before returning your product:

Check your carbon brushes if your fault is related to low / no power to your unit.
Or see our Troubleshooting Guides
Include a copy of your receipt / proof of purchase. (Not required if you have registered your product within 30 days*).
Include all accessories and the blade with your product.
Package your product ready for collection.**

* Please note: If deemed necessary to verify a valid warranty repair claim, Evolution has the right to request a proof of purchase even if your product is registered.
** Machines do not need to be unassembled (with exception of the FURY5-S). The product does not need to be packaged in the original packaging. The product must be packaged safely and securely for the courier to collect.

Book your repair.

Please contact our customer service team for a fixed price repair.
Please note; Items must be packaged for collection.
If collection fails due to items not being packaged correctly, no further collection attempts will be offered.
Items will then need to be returned by yourself at your own cost.

* First Name:

* Last Name:

* Model Name:

3 ways to identify your model.

Rating Label

Evolution electric powered products have a label located near the motor. This label includes the serial number, product description and product name / logo.

Product Packaging

Almost all Evolution products have packaging with the product name / logo printed in the corner.

Visually Identify

Using the 'Model Name' dropdown, pick a product from the list to display an image of the model selected.

Still not sure? Contact us and we can take your details over the phone.

* Serial No.:

How to find your serial number.

The rating label on your product.

Evolution electric powered products have a label located on or near the motor. This label includes the serial number, product description and product name / logo.

On one side of your product's packaging.

Almost all Evolution products have packaging with the serial number located on one side of the box.

Still can't find the serial number? Contact our Sheffield based customer service team.

Purchase Place:

Optional.

* Purchase Date:

Approximately.

* What seems to be the issue / fault with the product?

* Collection Address: (UK Mainland / Northern Ireland addresses only)

* Email Address:

Please ensure your email address is correct.

* Phone No.

I have read the Warranty Terms & Conditions and Privacy Policy, and I give consent to store my details with Evolution Power Tools Limited for the purposes outlined therein.

Please tick the check box above to give Evolution consent to storing the information you have provided.

Your data is protected.

Use of Personal Information

The information that we collect via our website may include personal details that you type in and submit such as your name, address, email, date of birth or other information.

HOW WE USE YOUR PERSONAL INFORMATION

Your information will be used for the purpose of warranty registration and/or insurance administration. It may be disclosed to regulatory bodies for the purpose of monitoring and/or enforcing compliance with any regulatory rules/codes. In the case of personal data, with limited exceptions, you have the right to access and if necessary rectify information held about you.

Your Rights

You may ask us to update or remove your personal information by email or by writing to the Data Protection Officer. You have a right to request a copy of all the personal information we hold about you.

The Data Protection Officer
Evolution Power Tools Ltd
Venture One
Longacre Close
Sheffield
S20 3FR
customer.services@evolutionpowertools.com

We will take reasonable steps to confirm your identity before providing you with details of any personal information we hold about you.

Data Protection Act

By submitting your details you will be added to our customer database. Your details will be held by Evolution Power Tools Ltd. Your details will NOT be disclosed to any 3rd parties and no unsolicited calls will be made.

Click here for full Privacy Policy details.

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In Warranty Repairs

Trouble Shoot Guides