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Shipping & Returns

 
 
1. Making A Purchase. (UK Only)
 
 
Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for details that we need to be able to complete the order.
We accept credit and debit card payments such as Visa, MasterCard and Maestro as well as American Express, Apple Pay, Google Pay, Paypal and Shopify Pay. When confirmation of the order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
 
2. Shipping Options.
 
 
For residential / domestic purchases only.
Orders placed before 15:30, Monday - Friday, this service will usually result in the delivery of items the next business day, including Saturday deliveries, but may take 3-5 business days in some areas. In the unlikely event that you have not received all goods within this time, please contact our customer support team.
Orders placed after 15:30, Monday - Friday, or placed on Saturday and Sunday, these items will be dispatched the next business day (this excludes bank holidays).

The following options are available to choose from, at the checkout stage.

Criteria Delivery Time UK Mainland Only
UK Non-Mainland
& Extended Areas*

*Extended areas below.
Orders Over £30 Next Business Day Delivery
(Order placed before 15:30, Monday - Friday)
Free £20.00
Orders Under £30 Next Business Day Delivery
(Order placed before 15:30, Monday - Friday)
£5.99 £20.00
All Orders Next Business Day Delivery Before 09:00
(Order placed before 15:30, Monday - Friday)
£24.99 Unavailable
All Orders Next Business Day Delivery Before 12:00
(Order placed before 15:30, Monday - Friday)
£9.99 Unavailable
Click & Collect One minute after order is placed.
(Sheffield, UK head office only.
Location details below.
Open 08:00 - 17:00, Monday- Friday)
Applicable to post codes beginning with: DN1 - DN9, HD7 - HD9, S1 - S9, WF4 - WF8
Free N/A
All prices shown include VAT.
 
3. Delivery Restrictions (Extended Areas).
 
 
Evolution Power Tools UK headquarters is based in Sheffield, South Yorkshire. We do not ship goods from Sheffield to any residential area outside the UK, including Republic of Ireland. For residential / domestic orders, the following postcodes are unavailable for next day delivery. All orders shipped to the following areas will have a minimum £20 delivery charge applied at checkout.

2-3 Business Days 4-5 Business Days
England CA18 - CA27
LA15 - LA23
Isle of Man IM
Scotland AB37, AB38, AB44, AB45, AB53 - AB56
IV14 - IV28,
IV30 - IV32,
IV36,
IV40 - IV56
HS1 - HS9
KA27, KA28
KW
PA20, PA21,
PA38, PA41,
PA42 - PA49,
PA60, PA61,
PA78, PA80,
PA88
PH17 - PH26,
PH30 - PH44,
PH49 - PH50
TR21 - TR25
ZE
 
4. Credit Card Security.
 
 
When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.
 
5. Cancellations, Returns & Refunds Policy.
 
 
Claims or returns less than 30 days from date of purchase should be handled by the retailer you purchased from.
If you purchased your product direct from Evolution, the following applies:

  • You may cancel your order by giving us notice of cancellation within 45 days of the date of delivery.
  • Such notice must be given by mailing, faxing or emailing us using the information on our contact page.
  • If you are cancelling because of any problem with the goods, please notify us of the problem at the time of cancellation.
  • On cancellation you must return the goods at your cost unless the goods are being returned because they are faulty. In which case you should contact us and we will arrange for our carrier to collect the faulty item. Please be aware we will only collect the item from the original delivery address.
  • Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm
Please note: Returning your product within 45 days of purchasing direct from Evolution.
  • The product MUST be unused and in a re-sellable condition. Returned in the original packaging for safe return.
  • The product returned MUST include all items supplied, including blade and accessories. There should be no parts missing, or have any adaptations or changes to the product.
  • A returned product without the Evolution blade will be deemed to have had an incorrect blade fitted and using the product incorrectly, therefore the warranty becomes void, and a refund of that product will not be processed.
  • All products shall be returned prepaid freight to Evolution Power Tools.
Contact us to return your product
 
6. Contact Us
 
 
If you need to reach us, you can email our customer service team: orders@evolutionpowertools.com alternatively, you can call our local rate number: 0114 251 1022 (International +44 (0)114 251 1022) or write to us at Evolution Power Tools, Venture One, Longacre Close, Holbrook Industrial Estate, Sheffield, South Yorkshire, S20 3FR, United Kingdom.
 
 
UNITED KINGDOM
Evolution Power Tools Protection Co-ordinator:
Evolution Power Tool Ltd
Longacre Close
Holbrook Industrial Estate
Sheffield
S20 3FR

Telephone: +44 (0)114 251 1022


EUROPE
Evolution Power Tools Protection Co-ordinator:
Evolution Power Tools SAS
61 Avenue Lafontaine
33560
Carbon-Blanc
Bordeaux
France

Telephone: +33 (0)557 306 189